General Terms & Conditions:

  Your  Credit Card will be charged upon confirmation for the entire rental period.

  We can only guarantee car categories not Makes and Models.

  Free date changes, if possible .

  Free cancellations within 12 hours after booking. Thereafter a 20% cancellation fee applies if no cancellation  protection has been purchased with your rental.

United States residents only: For car rentals within the US, please be aware that our rates are for visitors only, and not applicable to permanent US residents



Additional Terms & Conditions:

Important Information

By using our website you are confirming that you accept and understand our Terms & Conditions. Any queries about these terms or a car rental should be directed to Happy-cars.com (helpdesk@happy-cars.com).

Finalising a booking with us signifies that you, the renter, have agreed to and accepted all conditions of our website, therefore all elements should be thoroughly read and understood.

These Terms and Conditions might be changed from time to time by Happy-cars.com and the renter, you, must check our site to keep a check on any modifications or changes to the terms and conditions applying. Any type of car hire service used by you is subjected to the terms and conditions of car hire service enforced by the car rental supplier, along with laws of the corresponding country or state at which the car hire takes place in.

Your signature on any rental contract agreement is definite proof to the acceptance of the services and terms imposed by the rental company and to the respective laws of the country in which the rental will take place.

The rental vehicle will be delivered to you directly by our provider in our capacity as acting agent.

Liability

Happy-cars.com accepts no liability for the refusal by the car rental company to provide the vehicle in the event of any problems with regards to the terms of your contract. We undertake no compensation or refund of any kind in respect of any costs incurred as a result of a change to your arrangements.

The above is binding and applies to all contracts associated with the supply of our services excluding all other warranties and terms. No action by Happy-cars.com will signify conformity of any other terms or conditions.

Consequential loss

Happy-cars.com is not liable for indirect losses which occur as a side effect of the main loss or damage which are not foreseeable either by you, or the renter and Happy-cars.com. Nor are we liable for loss of profits, loss of opportunity, consequential losses, loss of goodwill, damages or charges etc. associated to the issue.

Force Majeure

Happy-cars.com cannot be held responsible for the inability to deliver the obligations, for any reason, expected under or pursuant to this booking due to any unexpected or disruptive circumstance reasonably beyond our control, as a result of force majeure. In the case of Force Majeure the booking and all insurances become invalid.

Booking Conditions

No booking fee.

No credit card fee applies during the booking process.

We will do our best to confirm the order at the lowest price as quickly as possible.

After the booking is placed in our online system the confirmation is normally received within 3 to 18 hours.

For a confirmed booking, in the event that the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to re-direct your booking to another car rental company. In peak periods this may not be achievable. In such a case where we have no alternative provider, you will be notified of this, the booking will be cancelled and payment returned.

Quotes obtained for a car rental are given according to details supplied, so their accuracy depends entirely on data provided by you.

No responsibility or liability can be taken by Happy-cars.com if the terms and conditions of the rental provider as shown on the search engine differ from those at the time of pick up.

Purchasing Online

Rental amount is paid in full at time of booking.

A voucher is issued with all necessary details of the local car provider.

Note: Prices online are displayed in preferred currency. Rates are shown with an exchange rate of the day. (Small differences may occur due to exchange rate policy of your credit card company).

Access to our website is normally available 24 hours a day. On the rare occasion the search engine may be temporarily unavailable due to system maintenance, updating or circumstances beyond the control of Happy-cars.com, assistance can be obtained via the customer support line.

Cancellation Policy

Cancellations are free of Charge within 12 hours after booking. Thereafter a 20% cancellation fee applies if no cancellation protection has been purchased.

No Refund will be granted in case of No Show or failure to produce the correct documentation (voucher, driving licence/s, credit card etc.).

Amendments and Changes

Amendments to your booking are free of charge.

Should you wish to drop the car off earlier than booked, Happy-cars.com will not refund any amount for the unused days.

Driving License & Age Requirements

Driving license & Age Requirements varies from country to country.

Generally, the minimum age limitation for car hiring is 21 years. Extra charges might apply with some suppliers & in some countries for drivers with less than 25 years and beyond 65 years of age. For any extra charges in case of deviation in age limit or a change in car rental age policy, please refer to the Terms and Conditions of the car rental. For any query regarding age requirements while renting a car, please get in touch with our team as well.

You must provide a valid driving license. You must also produce an international driving license/permit at the time of rental, to the supplier, if required. Please note that an International Driving License or Permit cannot substitute the requirement of a standard driving license. Even if you have an international license or permit, you are required to provide a full driving license in your name in order to hire a car.

Additional Drivers

Charges may apply on additional drivers, you must check with policies as well as terms and conditions of the respective car rental/hire supplier.

Optional items and Fees

Optional insurances and options purchased locally are controlled by the local rental provider.

Options can be subject to availability even when booked. No charge made locally for unavailable items.

Any kind of alteration made locally to your rental, such as a change in pick up, drop off time, date, locations etc. which is different to that stated on your voucher, could incur extra charges.

Any fees for "optional items" will be shown in "Add Options" on the car selection page after you select an item and press the relevant button to see its price.

Child seats

Mandatory in most countries, must be ordered at the time of booking.

Note: Standard of Baby/ child seats in other countries may differ.

Taking your own is recommended.

Due to insurance rules you will be required to fit the seat in the car.

Period of Hire/Daily Rate Calculation

A rental period is usually calculated and charged on the basis of a 24 hour time cycle. Once you have collected your vehicle, the rental period extension and late returns are charged at local tariff, by the supplier. You may refer to the supplier for further details on the charges for the same.

Documentation

While making a booking, you should provide us with all the necessary details such as flight number, local address, phone number and arrival time at the time of booking. Once the booking is accepted, you will receive your rental voucher within 48 hours of your booking request.

There might be a situation, where some of the requested vehicles might take time to become available and in such cases, you will be informed accordingly.

At the time of car rental pick up, you will be required to provide your car rental confirmation voucher, valid driving license/international driving permit, credit card in renter's name and in some cases a passport might be required. For more information, please contact your respective supplier.

No responsibility or liability can be taken by Happy-cars.com  for the failure in the rental taking place due to missing or incorrect documentation (voucher, credit card, driving licence etc.) not being presented locally.

For any car hire service charged locally or any rental rejected, because of your inability to present the rental voucher during car collection, Happy-cars.com must not be held responsible.

Car Type

Bookings are confirmed according to vehicle categories and not according to individual models. The named cars on the website serve only as examples for the size, specifications and performance of a vehicle category.

The rental provider will supply a vehicle according to the specifications of the booked car group.

The local car rental company reserves the right to upgrade the selected vehicle category on site to a higher one if the booked vehicle category is not available.

Complaints procedure

Happy-cars.com is affiliated with only the best and most reputed car rental suppliers in the market, ensuring that quality cars are provided to you consistently. However, if you have any concerns or complaints regarding the quality of the vehicle, please report it to the car rental supplier. It can be hard for us to assess claims concerning the quality of the rental vehicle if no action has been taken during the car rental. Therefore, it is vital that you contact us in a timely manner in case of dissatisfaction. You may do so by contacting us via email at: helpdesk@happy-cars.com.

Mechanical Difficulties/Accidents

In a situation of mechanical difficulties or vehicle breakdown, you should call your local provider right away. If you get involved in any accident, you must contact your rental supplier and the local police immediately. We strongly advise you to keep all the significant documentation as you might be asked for it. The documentation will be required when you wish to claim for insurance.

Your car rental is subjected to all the terms and conditions of car rental as imposed by your car rental supplier, our terms and conditions as well as to the corresponding laws of the country/state where the rental takes place. Happy-cars.com does not accepts responsibility for and should not be held liable for any damage, delays, loss, changes or alterations arising from industrial dispute counting air traffic control disagreements, civil strike, unavoidable technical problems with transport, terrorist activity, fire or adverse weather conditions, closure or congestion of airports or ports, natural and nuclear disaster, financial failure of airlines or cancellation of scheduled airlines.

Delivery & Collection Charges

Any "out of operating hour" charges, if applicable, are included in our prices.

Any deviation from the confirmed pick up and/or return times on your voucher could incur extra charges, closed station or your booking treated as No Show.

We strongly recommend contacting the local provider in case of any time change.

Other items and services

All Taxes, Airport surcharges and Fees are included in our prices.

Details on the Inclusions/ Exclusions or Mandatory items relating to your rental are shown on our website during the booking procedure. What you see is what you pay!.

Unlimited Mileage, CDW with Zero deduction and Liability Insurance are included.

Privacy Policy

Happy-Cars.com is concerned about the security of your information. In general, you can visit the Happy-Cars.com Website without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you. Personal information like your name, address and e-mail address is obtained only when voluntarily submitted, such as when you subscribe to newsletters, respond to user surveys, and register events. Information that you supply will relate to the customer relationship that Happy-Cars.com has with you or your organization.

Third Party Disclosure

Links to third-party Web sites from the Happy-Cars.com Website are provided solely as a convenience to you. If you use these links, you will leave the Happy-Cars.com site. We have not reviewed these third-party sites and do not control them. Happy-Cars.com does not assume responsibility for any of these sites, their content, or their privacy policies. Happy-Cars.com does not endorse or make any representations about them or any information, software or other products or materials and merchandise found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to the Happy-Cars.com site, you do so at your own risk.

Personal Data Control

To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We will use encryption technology when collecting or transferring sensitive data such as credit card information or similar.

Disclaimer

You, as the user, accept the Website, its booking engine and any service or product related, accessed or acquired through Happy-cars.com.

Happy-cars.com accepts no liability and cannot be held responsible for any problems, damages or losses etc. occurred as a result of using the website, booking engine or any of its contents.

No warranties or representations are made by Happy-cars.com that (a) its website or any of its connected elements are without errors or omissions and (b) the website/ server is free of any type of viruses or harmful components.

Copyright

It is forbidden to use the Website of Happy-cars.com for any purpose other than for the personal use of booking a car rental.

You are not to use our website or the search engine for any illegal actions or transactions. It is prohibited to retrieve or try to retrieve any kind of information from our site, to damage or interfere with the normal functioning.

We continually control the activity and usage of our Website and any abnormal activity deemed as suspicious will result in access being denied.

The use of our Website by yourself signifies your acceptance of these Conditions of Use.

 

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 CAR RENTAL USA

    We include:
  •  UNLIMITED MILEAGE & ALL TAXES AND FEES
  •  FREE AMENDMENTS & FREE CANCELLATION
  •  CDW WITH ZERO DEDUCTION
  •  LIABILITY INSURANCE $1,000,000
  •  ALAMO & ENTERPRISE CARS
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