ALAMO RENTAL TERMS AND CONDITIONS FOR RENTALS IN THE USA

 

effective - APRIL 1ST, 2007 TO MARCH 31ST, 2008

 

Renter must meet standard age, driver and credit requirements.

 

1.        CURRENCY

        United States Dollar

                                               

2.        MINIMUM AGE

Nineteen (19) years of age except where state law provides otherwise.

 

3.        AGE RESTRICTIONS

In the State of New York and Michigan the minimum age is eighteen (18) years and for renters and authorized drivers age eighteen through twenty four (18-24), inclusive, an insurance recovery fee of $49.37 per day applies in lieu of an Underage Driver Fee.

 

4.        UNDERAGE FEE 

In all states an underage fee of Twenty-five dollars ($25) per day, per driver will apply for renters and additional drivers age nineteen through twenty-four (19-24), unless otherwise stated.

 

5.        ADDITIONAL DRIVER FEE

An additional fee of up to $10.00 per day, per additional driver will be charged, except where state law provides otherwise.  Additional drivers may be required to present a valid license and credit card in their name at the time of rental, (In Manhattan locations, additional driver must present a valid credit card and valid license in their name)

 

6.        INFANT SEAT

A fee of $6.99 per day, per infant seat will be charged. Infant seats should be requested at time of reservation. In the event the infant seat is not returned at the end of the rental, a fee will be assessed to the renter.

 

7.        SEATBELTS and CHILD RESTRAINT SEATS

State laws may require the use of seatbelts and child restraint seats.  Seatbelts and child restraint seats can save lives.  We urge you to use them.  To avoid serious injury or even death, use child restraint seats only in the back seat of the vehicle.  Older children who do not use child restraint seats should ride properly buckled-up in the back seat. Infant seats should be requested at time of reservation.

 

8.        DRIVING AREAS

Vehicles can be driven in any state in the United States, but must be returned to the location from which they were rented or drop-off charges may apply. Vehicles may not be driven into Mexico. Vehicles rented in Alaska must be returned to Alaska. Vehicles can be driven into Canada but must be returned to the United States unless a prearranged drop off at one of the approved locations has been made. Canadian residents renting vehicles in the United States may not drive vehicles into Canada. Driving on unpaved roads voids Collision Damage Waiver (CDW) coverage.

 

9.        FUEL POLICY

A full tank of gas is purchased at the time of rental. The Service is convenient because the renter does not have to worry about taking time to stop and refuel before returning the car (there is no credit for remaining fuel).

 

10.     TAXES AND FEES

Unless otherwise stated, taxes, including VLF taxes in California, other governmentally authorized or imposed surcharges, concession recoupment fees, airport & facility fees and optional items (such as CDW Waiver Savers, fuel, additional driver fee and drop charges) are extra. Concession recoupment fees may add up to 16% to the rental rate at some on-airport locations. Airport fees may add up to 10% to the rental rate at some off airport locations. Payment for all of these additional items is the responsibility of the customer, unless otherwise specified on the rate sheets.   

                      

11.     ONE WAY RENTALS

All one way rentals must be booked in advance and are subject to availability. Drop-off charges may apply, payable at time of rental. Refer to Exhibit “C” for pricing exceptions.

 

12.     METHODS OF PAYMENT

Credit Cards – Alamo accepts Visa, MasterCard, American Express, Diners Club, and Discover credit cards.

 

Cash Rentals – All cash rentals must meet Alamo’s current standard cash qualification requirements. When making a reservation for a cash rental, Client should contact Alamo for information on Alamo’s current cash qualification requirements, which does include presenting a valid passport and roundtrip airline ticket at time of rental.  Cash Qualifications may vary by location and are subject to change.  Some locations may require a credit card at the beginning of the rental and the customer can pay cash upon return.

 

Cash customers are required to leave a deposit as follows:

·       If vouchered: $25/daily and $100/weeky in addition to any charges not covered by the voucher.

·      If not vouchered: $50/daily and $200/weekly in addition to any charges not covered by the voucher.

·      Deposits for rentals in New York shall only be made in the form of Cashiers Check, Travelers Check or Money Order.

 

13.     IDENTIFICIATION REQUIRED FOR RENTAL

Full and Valid Driver’s License from country of origin, Passport and credit card in renters name.  If the License in not legible or translated in English an International Drivers License must be provided.

 

14.     COLLISION DAMAGE WAIVER (CDW)

Unless included in the tour product that is purchased from the tour operator at the time of reservation, Alamo offers the purchase of CDW. CDW contractually waives or limits the renter’s liability for damage to or loss of the vehicle.

CDW options, where applicable, include:

·          Maxi Waiver Saver- Waiver of responsibility of up to full value of the vehicle.   

·          Waiver Saver 3000- Waiver of responsibility of up to $3000.

·          Waiver Saver 500- Waiver of responsibility of up to $500

 

15.     EXTENDED PROTECTION (EP)

Corporate owned locations -

Unless included in the tour package purchased by the customer, Alamo offers the purchase of optional EP at a price of $12.95, which provides the renter and authorized drivers up to an aggregate, single limit of $1,000,000 for claims that may be made by others against the renter and authorized drivers for bodily injury, death and/or property damage arising out of the use or operation of our rental vehicle. EP also includes Uninsured Motorist (UM) benefits up to an aggregate, single limit of $100,000. UM provides benefits to the renter and any family member related by blood, marriage, or adoption, who, while physically occupying Alamo’s rental vehicle when it is being driven by the renter or an authorized driver, suffers bodily injury or death caused by negligent uninsured motorist, negligent underinsured motorists, or a negligent hit-and-run driver.

 

 

SUPPLEMENTAL LIABILITY INSURANCE (SLI)

Licensee locations -

Unless included in the tour package purchased by the customer, Alamo offers Supplemental Liability Insurance provides primary protection for liability claims against the Renter and authorized drivers for injury/death or property damage. SLI provides liability protection up to $1,000,000 USD, minimizing the risk to the Renter's personal assets. It is also primary over any other insurance the renter might have. SLI is subject to the terms and conditions of the rental contract and the applicable policy and may not be available in all areas. The current price for SLI, where available, is $12.95 or less per day.

 

16.     ALAMO PROTECTION PLUS (APP)

The purchase of optional APP provides the renter and authorized drivers a value-oriented package consisting of CDW Maxi Waiver Saver and EP, and adds a $100,000 Automobile Accidental Death (AAD) benefit for the renter while they are in, on, boarding or alighting from the Alamo rental vehicle, and a $100,000 AAD benefit for each passenger while occupying the Alamo vehicle.

 

17.     CAREFREE PERSONAL PROTECTION (CPP)

Alamo offers the purchase of optional CPP at a price of $7.95, which provides emergency medical care and transportation for the renter and authorized drivers in case of an accident any time during the rental.  This includes payment if you are unable to work as a result of an accident while in the Alamo rental vehicle. CPP benefits are also paid for passengers and even possessions in the rental vehicles in cases involving accidental injury or loss. CPP provides the renter with 24-hour access to a wide range of professional, multilingual travel services via a toll-free telephone number.  This includes help with replacing lost or stolen travel documents, filing claims, accessing emergency cash, communicating messages and much more. CPP may not be available in some locations.

 

18.     OVERSTAY FEE

If a customer extends the rental any time after the vehicle has been picked up at the rental location, regardless if an additional voucher is presented, a fee of $10.99 per day will be assessed in addition to the applicable rates. These fees will be payable by the customer. 

 

19.     GPS (GLOBAL POSITIONING SYSTEM)

GPS navigational systems are available at an additional cost per day and are subject to availability.

 

20.     GRACE PERIOD

Alamo offers a 29 minute grace period on all rentals. If a customer extends the rental any time after the vehicle has been picked up at the rental location and overstay fee as described above will be accessed.

 

21.     RESERVATION REQUIRMENTS

The following information is required at time of reservation for all Voucher and E-Voucher:  Voucher ID Number, Number of Voucher days and car type.   The number of voucher days and car type on the reservation will be the values used to bill the client.

 

22.     SKI RACKS

        Ski Racks, if required, must be requested at time of reservation and cost $7.50 per day

 

23.     VOUCHERS

If a prepaid customer returns a vehicle prior to the end of the reserved period, no credit will be given for the unused portion of the vouchered rental period.

 

Rates may not include a Customer Facility Charge (CFC) and / or Homeland Security Fee (HSF) which is payable, where applicable, by customer at time of rental.

 

         Legislation or regulations or the cost of fuel may affect Alamo’s pricing or procedures.  On all inclusive products, Alamo reserves the right, without notice, to (i) charge customers, at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into this Agreement, or (ii) increase Client’s tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax, surcharge, or fuel cost subsequent to entering into this Agreement.

 

      

      

 

Rental Terms, Conditions and Prices are subject to change without notice and may vary by location.