|Child Safety Seat||Alamo features child restraint systems that conform to government standards. The convertible seat is designed for infants and toddlers.|
|Child Booster Seat||N/A|
|GPS Navigation Device||Need help getting around? Try one of our GPS navigation devices that are now available for rent.|
|Collision Damage Waiver||Collision Damage Waiver–Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is mandatory and required in order to rent a vehicle. |
You may purchase mandatory CDW-TP for an additional fee. If you purchase CDW-TP, we agree, subject to the actions listed on the rental agreement that invalidate CDW, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of the vehicle.
CDW-TP can be waived with proof of credit card coverage which is required at time of rental. If CDW-TP is declined, customer must purchased Third Party Protection (TPL).
A CDW-TP deductible of $700 applies to economy to midsize vehicles and $1000 for standard and above.
|Rate/Day||$19.50 Economy to Intermediate |
$21.50 Standard and above
$700 - Economy, Compact, Intermediate
$1000 - Fullsize, Luxury, Premium, SUV, Trucks and Vans
|Collision Damage Waiver (Option 2)||N/A|
|Theft Protection||Theft Protection is Included in Collision Damage Waiver|
|Deductible Protection (DP)||Deductible Protection (DP) reduces renter's Collision Damage Waiver-Theft Protection deductible to $0.|
|Third Party Liability||Third Party Liabiliy (TPL) is included in Collision Damage Waiver-Theft Protection and is mandatory for all rentals. |
TPL provides you with minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws of the country where the vehicle is operated.
TPL provides liability coverage up to 500,000 DOP (approximately $17,250 USD) per person and a maximum total of 1,000,000 DOP (approximately $34,500 USD). Property damage is limited to a maximum total of 500,000 DOP (approximately $17,250 USD).
|Personal Accident Insurance (PAI)||Personal Accident Insurance (PAI1)The purchase of personal accident insurance is optional and not required to rent a vehicle |
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for each passenger in the vehicle, with a maximum limit of $6,900 USD (200,000 DOP) for each passenger in the vehicle including the driver, up to maximum passenger allowed in the vehicle. Coverage also includes Accidental Death coverage of (500,000 DOP) (approximately $17,250 USD)
|Roadside Assistance Protection||N/A|
|Tire & Windshield Protection (TWP)||Tire and Windshield Protection (TWP) |
Tire & Windshield Protection waives customer's liability in the event of damage to tires or windshield.
|Additional Driver|| All additional drivers must meet all rental requirements.|
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
|Age Requirements||Minimum age to rent a vehicle is 21, and no maximum rental age |
Rental rates may be higher for renters and additional drivers under the age of 25
|Cross Border Policy||Driving restricted within the country of Dominican Republic only|
|Oneway rentals||All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.|
|Renter Requirement||Must meet the location's minimum age requirements. |
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental
|Payment Policy||Credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction. |
Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®, Diners Club®
An authorization on the credit card in the amount of $1000 plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit/Check cards are not accepted at this location.
Cash is not accepted at this location.
|Refueling Policy||As a customer, you have a choice as to how you would like to pay for fuel.|
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.
Option 2- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A surcharge of $9.21 USD will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
|Special Equipment||GPS - $10.00 per day. There is a replacement fee of $250 |
Child Safety Seat – $9.00 per day
Daily insurance of $5.00/day with a $75 deductible is available to cover any damages.
|Fleet Mix||Chevrolet , Nissan & Susuki|
|Languages Spoken||Spanish & English|
|Driving Side of the Road||Right|
|Advanced reservation||12 Hours on Sullsize and above|
|Maximum Rental||30 Days|
|Freesell||14 days on Economy to Midsize. All other car types: No Freesale Available|
2 Day MLR for SUV and above
|Delivery & Collection||Delivery and Collection not available. Customer can pre-arrange pick-up and drop off of vehicle in advance |
Customer must contact the rental office directly upon arrival
Pick-up/drop off is available at no additional cost for anything up to 3 miles
Pick-up/drop off is available at a cost of $20 for 3-15 miles
Pick-up/drop off is not available beyond 15 miles
|Roadside Assistance||Available 24 hours except in Punta Cana and Puerto Plata, Customer must the rental office during general hours. In case of accident, customer must complete a police report at time of accident and must report accident to the Alamo location.|
If Incident occurs after hours, Please call the following the numbers:
Santo Domingo (809)549-8303
Puerto Plata (809)586-0285
Punta Cana (809)959-0434
|Surcharges||Airport Concession Fee (DOPT) 10%|
Vehicle Licensee Recovery Fee (VREG) $.95 per day
|Taxes||Sales Tax (STAX) 18%|
Please visit our offline contact us form to leave us a message:
Contact Us Here
Someone will get back to you shortly.!