|Infant Seat||Alamo features child restraint systems that conform to government standards. This is a rear-facing seat recommended for infants 5-20lbs|
|Child Safety Seat||Alamo features child restraint systems that conform to government standards. The convertible seat is designed for infants and toddlers.|
|Child Booster Seat||N/A|
|GPS Navigation Device||Need help getting around? Try one of our GPS navigation devices that are now available for rent.|
|Collision Damage Waiver||Collision Damage Waiver–Theft Protection (CDW-TP) is not insurance. The purchase of CDW is mandatory and required in order to rent a vehicle. |
You may purchase mandatory CDW-TP for an additional fee. If you purchase CDW-TP, we agree, subject to the actions listed on the rental agreement that invalidate CDW, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of the vehicle.
CDW-TP includes Primary Liability Insurance (PLI). CDW-TP is mandatory unless customer's credit card provides CDW coverage. In order to decline CDW-TP proof of credit card coverage is required. If CDW-TP is declined, then PLI becomes mandatory.
|Rate/Day||$12 Compact |
$15 Midsize and above
$1500 - Mini, Economy, Compact, and Intermediate
$1600 - Pickup, SUV and Van
|Collision Damage Waiver (Option 2)||N/A|
|Theft Protection||Theft Protection is Included in Collision Damage Waiver and has a deductible of $2000. If TP is declined, the customer is responsilbe for the full value of the vehicle.|
|Deductible Protection (DP)||Deductible Protection (DP) may be purchased as an additional protection along with the CDW-TP and PLI. DP reduces renter's Collision Damage Waiver-Theft Protection and Third Party Liability deductible to $0.|
|Third Party Liability||Primary Liability Coverage (PLI) The purchase of Primary Liability Coverage (PLI) is mandatory unless Collision Damager waiver is purchased. |
PLI provides you with minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws of the country where the vehicle is operated.
PLI provides liability coverage of approximately $32,000 USD for all accident related expenses not pertaining to the rental vehicle.
PLI has a $700 deductible
|Personal Accident Insurance (PAI)||N/A|
|Roadside Assistance Protection||N/A|
|Tire & Windshield Protection (TWP)||N/A|
|Additional Driver|| All additional drivers must meet all rental requirements.|
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
|Age Requirements||Minimum age to rent a vehicle is 21 and maximum is 75 |
Rental rates may be higher for renters and additional drivers under the age of 25
|Cross Border Policy||Unrestricted driving within Guatemala. Renters may drive into El Salvador, Honduras and Nicaragua, however, arrangements must be made with the rental station 48 hours prior to leaving Guatemala. A fee of $60 USD will be assessed for legal/cross border documents. Rental vehicles may not be driven outside of Guatemala without the required legal documents. |
|Oneway rentals||All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.|
|Renter Requirement||Must meet the location's minimum age requirements. |
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental
|Payment Policy||A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction. |
Credit Cards honored: American Express®, MasterCard®, VISA®, Diners Club®
An authorization on the credit card in the amount of $600 plus the cost of the rental will be taken at the time of rental for economy to fullsize and $1500 for SUV and above. This authorization amount may be used toward damages of vehicles or late charges.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit/Check cards are not accepted at this location.
Cash is not accepted at this location.
|Refueling Policy||As a customer, you have a choice as to how you would like to pay for fuel.|
Option 1- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 40% surcharge will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
|Special Equipment||GPS - $12.00 per day. There is a replacement fee of $250. Available in Guatemala City only|
Infant Seat – $6.00 per day
Child Safety Seat – $6.00 per day
|Languages Spoken||Spanish & English|
|Driving Side of the Road||Right|
|Advanced reservation||24 Hours|
|Maximum Rental||30 Days|
|Freesell||14 days on Economy to Compact. All other car types: No Freesale Available|
|Delivery & Collection||Delivery and Collection not available. Customer can pre-arrange pick-up and drop off of vehicle in advance |
Customer must contact the rental office directly upon arrival
Pick-up/drop off is available at no additional cost for 0-2 miles
Pick-up/drop off is available at a cost of $20 for 3-15 miles
Pick-up/drop off is not available beyond 15 miles
|Roadside Assistance||Available 24 hours: Customer must call Alamo at 502-2362-2701 during business hours and 502-2279-8111 outside of business hours. In the case of an accident/incident, customer must contact rental location and insurance company immediately to report accident. Detailed instructions are provided at the time of rental.|
|Surcharges||License Plate Fee (VREG) $1.50 per day|
Environmental Fee (OPTL) $0.40 per day
|Taxes||State Tax (STAX) 12%|
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